If you are experiencing issues with the GMetrixTemplates or Resources folders, we recommend deleting them to prompt a fresh download the next time you launch a test.
To do this:
- Open the GMetrix software and click the gear icon in the upper left-hand corner.
- Make sure you are in the Tasks tab, then click execute for the following:
- Delete Test Resource Archive
- Delete GMetrixTemplates Folder
- Delete Cache (this will close and reopen GMetrix)