Technical Support
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Contact us @ 801-323-5800
Knowledge base
Administrator Portal
Account Management
7
How to Add a New Administrator to My Testing Center
How to Add/Import Student Accounts
How to Edit an Admin and Admin Permissions
How to Enable Accessibility Mode
How to Reset Student Passwords
View all 7
Getting Started
15
Enabling Cloud Access
How to Assign a Custom Test
How to Assign an Access Code
How to Clone a Custom Test
How to Create Access Codes
View all 15
Integrations
5
Configuring GMetrix Courses for Canvas Using Common Cartridge
GMetrix Common Cartridge Integration
How to locate your Resource Keys
How-to Create Your Key and Secret
LTI 1.1 Integration
New Features
20
How to Add a Student to a Classroom
How to Add Content to a Classroom
How to Add Students to an Access Code
How to Create a New Classroom
How to Create A New Student
View all 20
Applications
Microsoft Office
7
How-to Install Microsoft Office Applications
If Changing Bullet Lists Crashes Word
If Your Font in an Office Practice Test Is Too Small
Microsoft Office macOS Compatibility
Microsoft Office Test Issues
View all 7
Adobe
9
Adobe LITA Extension cannot load
Adobe Loading Issue on Mac Computers
Adobe Version Compatibility
GMetrix Panels Not Showing in Adobe
How-to Install Adobe Applications
View all 9
SMS
Windows
21
GMetrix Configuration File Documentation
GMetrix SMS with Remote Desktop, Thin Clients, and Citrix
How to Change the GMetrixTemplates/Saved Projects Location
How to Change the Theme in Gmetrix SMS
How to Completely Remove GMetrix SMS from Your Computer
View all 21
macOS
7
How to Change the Theme in GMetrix SMS
How to Install GMetrixSMSe on macOS
How to Open and Send a Log File in macOS
How to Uninstall GMetrixSMSe on macOS
How-to Manage Plugins in SMSe on macOS
View all 7
Student Portal
Account Management
9
Creating a Student Account
How to Change Your Account Information
How to Change Your Password
How to Delete Your Account
How to Find How Many Tests Uses You Have Left and the Expiration Date
View all 9
Getting Started
13
Accessibility Features and Tools
Google Single Sign-On Authentication Change
How to Change the GMetrix Language
How to Change the Portal Theme in your Web Browser
How to Find the Question ID
View all 13