Technical Support

If a new administrator needs to have a GMetrix administrator account created for them, they can have an existing administrator at their organization or thei...

While students are able to create their own GMetrix student accounts, GMetrix administrators can also create their accounts for them. Doing so allows the ad...

To edit an administrator account follow the steps below: Go to www.gmetrix.net/manage and log in to your administrator account. Select User Accounts on t...

If you would like to enable Accessibility Mode for student accounts giving them double the allotted time to complete their practice tests, follow the steps ...

If your students are unable to log in to their accounts, you can help them verify their username and reset their password by using the Student Search tool. ...

You can locate students using the Search By Name tool and Search By Access Code tool. The Search By Name tool allows you to reset passwords and turn on AD...

If you would like to enable newly released features, you will want to navigate to a page that has a newly released feature. Once you are there, follow the b...

The reason you are seeing this message is that one or more of the license(s) used to create the Classroom/Access Code have run out of uses or expired. If yo...